PoliciesUnopened items can be returned within 14 days for a refund - at our discretion, such returns may be subject to a restocking fee of no more than 20%. All sales of used and demo models and custom-order items are final. Trade-Ins We are willing to consider all reasonable trade-in offers. Trade-Up Program Any item that you buy new from Venus Hi-Fi (excepting phono cartridges, vacuum tubes, and kits) can be returned within one year for full credit towards the purchase of another item that retails for at least twice the price you paid. All such trade-ins must be in pristine condition with original packaging and manuals. Home Auditions Virtually all of our floor models are available to local customers for auditioning at home. Please contact us to make arrangements. Website design and maintenance by Pacific Design Agency. |
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